Every since I was a Vice President over several call centers with 500+ agents on the phone, I have been amazed at the antagonistic ways of AT&T.   Over the years their shenanigans have been epic.  Like the month that they charged me $1200 for dial up Internet service.   Or there was the Herculean effort in demeaning service in a retail store one day. But alas . . . they have surprised me. My wife and I had stopped in an AT&T phone store to shop for cell phones for our daughter.  The new Blackberry Bold had it’s release set
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