Daily Archives September 3, 2014

Why you must be two faced to have Business Charisma for Customer Experiences

The Greek God Janus is depicted with two faces.  One faces left, the other a 180 degree right look.  Janus is the God of doors, windows, and locks.  He sees the past and the future. Dr. Morris Beverage, a charismatic for sure, points to the nature of most educators.  They want to study, index and have control over known information.  Their face is looking toward the past.  But when the unknown, the bold strategic direction is needed . . . they often wilt.  My conversation with the head of one of the largest university libraries in the country was a
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