Outcomes

Room setup and equipment have a HUGE impact on the success of the program.  Done right and your audience will feel the energy of the presentation, laugh, and learn.

Equipment

Easel with a full pad of Flipchart Paper + fresh markers
Wireless lapel microphone + spare battery (for 35+)
LCD Projector + screen  (for 35+)

Room Setup

Prefere the “front” of the room be on the long wall so the audience is sitting “landscape.”  This allows closeness and also the participants can easier see each other.

The distance from the speaker to the audience should be no more than 10 to 12 feet.
Would prefer the audience sit “Chevron” (a “V” shape) regardless of classroom, rounds, banquets, or theater seating.   When one side starts to laugh the other side will also see/hear and “get into it”.

Note, Kordell moves around a lot.  If the group is smaller, he can also use large group graphics and so a flat wall behind Kordell is something to be discussed.   Kordell’s “artist” methods can then replace a PowerPoint/LCD  projector presentation.

Note: If you are using magnification and/or videotaping, plus use as much light as possible.  We request a copy of any and all video/audio.

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As a Keynote Speaker, Trainer, Breakout Session Presenter, or facilitator of Strategic Planning . . . there are consistent messages from his audiences.  “Why did you not give him more time?” , or  “Authentic, and down to earth, he makes you feel comfortable, and yet motivated about YOUR future.”  

BIO – Kordell Norton, CSP

America’s Charisma Consultant*, since 2001, Kordell has worked with clients like L’Oreal, Mars, PNC Banks, University Hospitals, the Social Security Administration, as well as association, government, education and corporate clients internationally.  Whether it is for sales training, customer service, or strategic planning & leadership, his message is about engaging your customer in a deep, profound way . . . with charisma.

His entertaining and humorous presentations are packed with insights on how to grow any organization.  His highly interactive style is motivational for any audience or group.

A Certified Speaking Professional (CSP) member of the National Speakers Association, he is the past President of the Ohio Chapter, and is currently on the Board of the Mountain West Chapter.  He is also a member of the Customer Experience Professionals Association.

The author of 6 books, he has been adjunct faculty to more than 15 universities.  He is a contributor to publications like U.S. News and World Report, Retail Leader Magazine, Travel & Hospitality International, American Chamber of Commerce Executives Magazine, Speaker Magazine, and various trade and industry magazines.

A former senior executive with several multi-billion dollar companies, he has:

• Managed a $31 million dollar marketing budget promoting little names like IBM, Hewlett Packard, Microsoft, Apple and others . . . driving $2.5 Billion in revenue.
• Vice President of 500 Call Center agents who fielded 250,000 phone calls a month
• Regional and National Sales Management and Training
• Director of Human Resources for 5,600 employees

Norton was voted “Favorite Speakers” by Meetings & Conventions in 2015.

Said one of his clients “watching Kordell present is like watching popcorn pop . . . without a lid.”

*Meetings and Conventions

Introduction for Kordell Norton

Today you need skills that go beyond the Satisfied Customer . . . beyond the Customer Experience and customer “Wow.”   You can steal the secrets of Disney, Apple, Trader Joe’s, Harley-Davidson on how you, and your business, can be charismatic.

Kordell Norton is a Certified Speaking Professional member of the National Speakers Association, he has written 7 books and is an adjunct faculty to 17 universities.

Recently you may have seen him in U.S. News & World Report, Retail Leader Magazine, Travel & Leisure International, and other trade and industry publications.

Voted to the “Favorite Speakers” list by Meetings & Conventions Magazine.

The Wizard for Warmth, the Professor for Personality, the Coach for Charisma

From American Fork, Utah

Father of 8 . . . and Grandfather to 15

“America’s Charisma Consultant”

Kordell Norton

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