There are three “languages” in business, which change as you move up and down the organization chart.  Unless you are aware of these, you might be talking, but they may not be listening. To illustrate, let’s make a visit to Ye Olde Table Factory. The Table Builder (the worker) Our first contact is with one of the people who are hammering away at building.  A conversation with this person is about materials and the processes in putting together raw parts to make the finished product.  This person represents the day-to-day tactical work.  They are interested in: Getting things done now
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