Disney is about to announce a major merger between themselves and Wal-Mart Stores.  Each has their individual claim on the customer and leads their industry in creating a unique customer experience. Disney has over 25 million visitors to their theme parks each year.  In one recent news story it was suggested the price for a family of four and a visit to Florida would put the trip at $5000 or more. Wal-Mart on the other hand, gives the customer an experience starting with their “Greeter” and cookie cutter store plan, right through to the check out.  84% of all Americans
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