I was most intrigued by and ultimately inspired by
Kordell’s graphical facilitation skills. He was able to listen to our responses
and capture not only the words but also
the context, emotion and impact of what we were saying in a way that documented
the whole response.
Melody Obery, Human Resources Manager
University Hospitals - Medical Center
"Kordell
stretches your brain! We learned amazingly creative ways to visualize
organizational goals and how to align our team with those objectives."
Jenni Reusser, president,
Orrville Area Chamber of Commerce
Lori Reinbolt, special
projects coordinator, Orrville Area Chamber of Commerce
“Mix one skilled marketer with a
graphic artist and season generously with energy and people skills. The result
is Kordell Norton. Try this recipe for a high energy, fun and stimulating
program that will lead to positive results for your organization.”
Bob Cannon, CMC
"When Kordell enters a room he brings warmth, energy and joie de vivre. His
confidence is infectious and infuses the environment with a spirit that is
difficult to ignore. A thinker and perhaps a Renaissance man—he makes
reinvention look easy! With business savvy built around his breadth of
knowledge, experience, and sound business processes, infuse his penchant for
collaboration and his giving nature are core strategies as well. "
Janine Moon, Executive Coach
"I really did
not believe that Strategic Planning and Visioning could be this interesting and
fun"
Belmont Technical College
"Kordell's
workshop . . . Educational! Humorous! Helpful! Humbling! Very worth the time!"
DAI Ceramics
“I was concerned
about giving up a weekend day to have my folks attend Kordell’s workshop.
Totally worth it. I would recommend him to anyone."
Microsoft
"Kordell
was outstanding at adjusting the workshop to our needs versus using a "canned"
approach. Most useful idea is where we really need to focus our efforts -
He helped us come to conclusions we've been struggling with for quite some time"
- First Energy Corp, Akron, Ohio
"Thanks for the time you spent with us. The
insights on our "customers", and the fine tuning we did on our stage show was a
huge help. I think your greatest trait is your enthusiasm to help others
believe in themselves and their product . . . to get us to re-gender and renew
the belief and enthusiasm in our product. Thanks again." Brett Family Singers, Branson, Missouri
"Thought you would like to know the feedback I got
from my fellow Rotary members after your presentation to our group. It was
basically twofold . . .
1) Good Program with an energetic speaker covering
an interesting topic and. . .
2) Wished you had a lot more time" Rotary International Club
“His ability to make people comfortable and to get
them to open up is the best I have ever seen. . . anywhere”
McKinsey Consultant (name withheld to protect the guilty)
"Kordell facilitates a highly organized planning program utilizing extraordinary
tools which results in an active participatory program with specific outcomes.
I recommend Kordell for his facilitation skills, high energy, and ability to
direct planning activities to their desired outcome."
Judy O'Dwyer, Director, Business & Industry Institute,
The Ohio State University Newark - Central Ohio Technical
College
"I had an opportunity to work with and see Kordell
Norton in action as a facilitator recently. His energy was felt by all present.
Comments from session evaluations included statements such as: "Kordell was
outstanding! Gave me an opportunity to really think!!," "The Instructors energy
was great!." He led a group of highly educated, highly motivated people
through some planning steps that ended in a high level of buy-in and enthusiasm
about using the process. Great facilitator!"
Pat Hoyt, EnterpriseOhio Network
“I really wanted to get some direction and buy-in from my Board and steering
committee. . . . I suggest Kordell and his processes to
anyone doing planning.” Cindy Karger, Tech Prep Coordinator, North Coast Tech Prep Consortium
"I was
most impressed by your ability to guide us through what we as a group thought to
be impossible undertaking…developing a plan to join two distinctive campus
operations into one within the scope of two days. Hour by hour our group was
able to see progress. Every member of our group had a voice in the process,
which created wonderful synergy and enthusiasm. Let this letter serve as
warning…you will be busy from all of the referrals!" Sharon
Attaway, Director, Continuing Education and The Business & Industry Center,
Miami University
". . .
. I will go to any class or meeting that he would be involved
in."
David Carl -
ASTD Akron
"Just wanted to thank you again for
talking to the kids. They have left up the papers from your
presentation so they can see them everyday. You could not have done a better
job and I really believe you struck a chord with the kids. Thanks Again!!!"
Judy Spooner, Twinsburg City
Schools
“I have just returned from the WCCE conference in Sturgeon
Bay, Wisconsin and need to tell you about Kordell Norton. . . He was AWESOME! He
has a keen business background, having successfully worked on the team that
brought us the “Generic Brand” in the late 70’s, and many sales related
positions including marketing and HR for thousands of employees. He brings a lot
to the table and does it with humor and energy, as well as stories and drawings.
As you know, I’ve been attending these state conferences for the past 11 years
and Kordell is one of the best I’ve seen.”
Allie Williams,
Director of Organizational Development
American Chamber
of Commerce Executives
Letters of Recommendation
(see below for other testimonials/evaluations)
Auglaize Area Chamber of Commerce - Small Business Growth Workshop
Center for Business and
Industry
Chamber of Commerce Executives of Ohio Conference
Cuyahoga Community College
Cuyahoga Falls Chamber of Commerce
Cuyahoga Falls Chamber of Commerce #2
Cuyahoga Valley Career Center
Dayton Public Schools
DIBS
Erie County Technical School
Fire Fighters Community Credit Union
Global Corporate
College
Heights-Hillcrest Regional Chamber
of Commerce
Hudson Chamber of
Commerce
Human Resource Institute Conference, Ohio University
Hygienic
Indiana Chamber of Commerce Executives Conference
James A. Rhodes State College, Ohio
Lakeland Community College
Lake Communicators Spring Conference
Lake County Development
Council
Medical
Service Company
Medina JVSD, Ohio
Mentor Chamber of Commerce
Miami University
National Council for
Continuing Education and Training
Nordonia Hills Chamber of Commerce
NOACC Board of Directors Annual
Meeting - Chambers of Commerce
Ohio
Career Based Intervention Educators - Spring Conference
Ohio Jobs and Family Services
Directors Association - Conference
ODJFS 411 Conference
Ohio Library Council - Management
Conference 2008
Ottawa Chamber of
Commerce
Painesville Area Chamber of
Commerce
Pennsylvania Chambers of Commerce
Executives Conference
Performance Health
Pioneer Career
and Technical Center
Pioneer Career and Technical
Center - Leadership & Strategic Planning 2008
Precision Printing
Greater Reading Pennsylvania Chamber of Commerce - Sale Summit
SMPS - Society for Marketing
Professional Services
South West
Auglaize Chamber of Commerce
Sylvania Schools
Texas Chamber of
Commerce Executives
Toledo Public Schools
Tri-Rivers Career Center
Twinsburg Chamber of Commerce
Twinsburg High School
Twinsburg Public Library
Van Wert Area Chamber of Commerce
Wisconsin Chambers of Commerce
Executives - Winter Conference
Alberta Chamber of Commerce Executives
American Chamber of Commerce Executives Convention
Unabridged comments from recent
University/College workshop
Tri-Rivers Career and Technical Center
Pioneer Career
and Technical Center
Cross Sales on Product- Training for Financial Institution
Sales
Training - for educators
Marketing workshop for Chambers of Commerce - Evaluations
Toledo
Schools - Career and Technical Programs (Comprehensive)
In-service Evaluations from High
School - Adding Pizzazz to the Class and
Communicating your Value
411
Conference of Ohio Department of Jobs and Family Services - 2007
Chamber of Commerce Executives Conference - Indiana 2008
In the News
Twinsburg Bulletin -
Dec 2005
Lake County News Herald -
Mar 2006
The News
Leader - March 15, 2006
ASTD
Newsletter Article after program
Newark Advocate - Apr
2, 2006
Pataskala Standard
- Apr 6, 2006
Pataskala Post - Apr 8,
2006
The
Advocate - March 2008
ThisWeek Newspaper - May 2008
Ashland Times-Gazette - May 2008
SouthBend Tribune Business Weekly - Sept 2010
Articles
ohio PHC Contractor Magaine -
Click here to go to
Kordell's Extended Bio
The Kordell
Norton Story
The following are comments taken
from evaluation sheets from various workshops, seminars and speaking
engagements. You can tell by the responses that different materials were used
in these programs. Kordell wants to give you more of these. . . .but there is
such a thing as overkill.
What did you like most about this session? What is the most useful
idea you generated as a result of this workshop?
- I loved your graphics.
- Visual Aids. A new way at looking at the products and
services that I offer.
- The thing that you made me think about was simply, “How
do I create an experience for my clients? “
- It helped me think about describing the current market
place trends.
- Kordell was very entertaining. Wasn’t boring at all.
The brainstorming ideas were very helpful. We all need to take more time to
listen.
- This was a nice “remember, keep on track session”
- It was very interesting. The speaker was energetic,
happy and very animated. Would have like to have more time.
- “Very interactive – got the involvement of all the
staff. I was also impressed with how efficient the visuals were.”
- “Interaction with our groups and brainstorming. I
really liked the visuals that were used. Best idea for me was a look at our
future opportunities”
- “The opportunity to find out more about the perspective
of other departments within the division.”
- “I liked the visuals and charting emphasis. It helped
to organize the information presented in a very constructive manner.”
- “I liked the way the materials made the discussions
efficient and “brief”. It was also good to get some recognition of the
problems facing our organization”
- “Fun, very educational. A lot of us have the same
issues to deal with”
- Learning more about the struggles within the rest of the
division, and how all of the departments came about. Most useful idea?. . . .
synergy”
- “I think the process of prioritizing strengths, problems
and opportunities worked very well. This process could be applied in many
areas”
- Great Facilitator. Visuals and colors – best I’ve
seen. Felt like we finally accomplished something.
- This is the most I’ve ever gotten out one of these
planning sessions. I greatly enjoyed the charts that were used. I feel
everyone came to a consensus that the staff needs to be informed of what each
needs and wants, before implementing a project.
- Style-Delivery. Liked the info shared. Instruction on
how to work together as a team.
- The opportunity of listening and exchanging ideas of
where to start this process. That as a group we need to understand what the
end result will be.
- That we were able to be more vocal in our groups. To
have an informational committee meeting to better inform our group and then to
present to the entire staff
- We need more group time to incorporate and discuss. Too
much information and ideas to do in such a short time. . . but we had a good
start.
- Viewing customer service as an experience
- The Experience Economy as a trend. . . which I believe
is a FACT (underlined 3 times)
- The way you tied concepts into business. Very well put
together. The most useful idea is ways to integrate sensory experience to
improve results.
- Your humor was great. It was a nice way to get the
ideas across
- I truly enjoyed the parable
- The Brainstorming session was helpful. How to look at
our senses was helpful. I wish you had time to add information about how we
as an individual can increase sales growth separate from the corporation.
What points will you most likely use when you return to work?
- Because I work in such a competitive market at a realtor
. . . I will NOT be sharing too much of your valuable information with
others. I mean. . .why make competition harder? Good stuff.
- “Discuss the strengths and opportunities as generated
by the session”
- “We have to remember to work together as a team and we
should set procedures (with staff input) and follow them”.
- “The things that stand out for me are the needs for
creative programming to increase numbers of customers efficiently (streamlined
procedures) and effectively.”
- Brainstorming the needs for both staff (internal) and
outside (kids, parents, business)
- What staff needs to know is different than parent &
student
- Being open to other people’s perspectives and realizing
that I need to broaden my thinking and think outside the box more
- I like your reminder on the customer experience, the
attention to providing optimal experience of service.
- Everyone’s ideas make a difference & that you gotta be
prepared to “one-up”
- Importance of “5 Sensing” in brainstorming, to make the
customers experience positive
- Looking for the unique factor, the need for
brainstorming and multimedia.
- Constant brainstorming to bring up new ideas as well as
team building.
- Makes we realize I need to go back and enliven our lobby
How did Kordell do? Any comments or insights?
- Nice Job – High energy
- I like the way he went from group to group to us on task
– made us think for ourselves.
- Excellent – Insightful, energetic
- He facilitated well (warm & fuzzy)
- He did great. He helped keep the large group on task.
Was very informative, positive & energetic.
- Great! Awesome speaker. I think he was able to help a
few understand better.
- OK. Not enough time to plan – could have used another
hour and ½
- Great! We’re a tough group. He pulled us together
well.
- Good at helping clarify and focus the group.
- Very energetic about his topic. He definitely keeps the
audience awake!
- Very captivating
- Excellent. He forced us to narrow our topics and be
more specific. Great personality and attitude.
- Did
what he was hired to do.
And from the EnterpriseOhio Network
Conference of 2005. . .
- As usual, it was
great! - Wayne College, U
of Akron
-
Energetic – Informative – Fast
Paced - KSU-Ashtabula
- One of the few (or
only) vendors that gives a presentation without selling his product – really
shares info. - Owens
Community College
-
I always learn something when I
am in your sessions! Thank you! -
North Central State
- Entertained,
motivated, learned techniques – best yet. - Kent
State, Geauga
- What a fantastic job.
- Great ideas, wonderful
presentation, kept your interest, motivational, enjoyed his sense of humor,
excellent presenter. –
Ohio State University - Marion
-
Great inspirational speaker.
You need to bottle that charisma and sell it. –
Professional Development Resource Center,
Lakeland Community College
- Presenter is
charismatic! Can’t say enough great!! I’m impressed beyond description! Bowling
Green State University - Firelands
- Always Great Tips.
Send the book! Kent
State University – Salem
-
Great Suggestions! Fun!! -
Terra Community College
- So happy I chose this
session after lunch. Kordell’s great. Keeps everyone’s attention, very
interesting. I did a speaking engagement a few weeks ago. Wish I’d heard
this session beforehand. -
Ohio Department of Development
- Always a joy! Energy
level high for after lunch. -
Lakeland CC
-
Kordell is a dynamic speaker and
very entertaining. Not only is he entertaining, the content was valuable,
relevant, and pertinent. Thanks for a good session! -
Cincinnati State
- Outstanding presentation.
Great learning experience.
-
Learned new tools, great
enthusiasm! Great advise. –
Washington State Community College
- Good job, again,
Kordell! - Lorain
County Community College
- Wished we had more time.
- Great energy. –
Central Ohio Technical College
& , The Ohio State University - Newark
- Is there anything else to
say about Kordell? The best!
-
Always a high point for me to be
in one of your sessions! -
North Central State
- Thanks for a great
presentation. You gave me some ideas for adding some new tools to my toolbox
and I’ll definitely visit your website for more info! -
Kent StateUniversity - Tuscarawas
-
Awesome as usual! -
Lakeland CC
- Not enough time for more
discussion. Useful & practical info from Kordell.
- Too short! Great
ideas. Would like to have heard more. -
Northwest State
-
Great questions and answers.
Good content. - Skillsmax
Resource Center, Ohio Board of Regents
- Informative, kept moving,
great content.
- Incredibly helpful!
Great tips, very useful.
- Miami University, Middletown
-
Kordell – GREAT! -
Kent State Geauga
- Great information.
- Good info. I’m new to
the B&I contract selling world & this info was very helpful! -
KSU, Tuscarawas
About Kordell Norton - The
Top Line Guy
Your organization has a strong
interest in the "top line" for growth. As a consultant, speaker, author, Kordell
Norton works with corporate, association, education and government organizations
who want to focus on branding, sales, marketing, strategic planning/leadership,
team building, and customer service.
Kordell was an executive with
several multi-billion dollar corporations with executive suite positions in
sales, HR, marketing and call centers. As a certified Graphic Facilitator, he
uses highly visual processes, along with humor, and entertaining methods for
powerful, high energy presentations.
Author of Throwing Gas on the
Fire - creating drastic change in Sales and Marketing
He can be reached at (330)
405-1950 or at
kordell@kordellnorton.com or at his website - www.KordellNorton.com
So what do people say about Kordell Norton . . .some testimonials