One quarter TRILLION catalogs a year and over 600,000,000 customers makes IKEA of Sweden big. But not so big that they can’t pay attention to customers. Recently I was eating lunch with family in one of their stores (the famous Swedish Meat Balls with mashed potatoes.) I noticed a young man a few feet away from me with his back turned toward me. He walked away and there was a Microwave. Right in the middle of the cafeteria. A microwave. How many restaurants would even consider allow YOU, the lowly customer, the choice of reheating your food when it
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Daily Archives January 5, 2009
Bryant Heating Equipment Leaves a Cold Feeling
I came home from a Holiday get away to a cold house. My Bryant furnace was on the fritz. Told by the repairman that it was the “Cadillac” of equipment. He then proceeded to tell me how I would need a new squirral cage fan and motor for $1000. A new furnace is only $3000. What a rip off. There is no way a motor and some fan blades cost $1000. Our conversation now turned very cold. He finally came back with an offer which gave me a discount if I bought a one year service contract that brought
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