Are you tired of competing on price?
Introducing the Bankruptcy Gap.
Remember when there was only one Tide laundry detergent? I counted last week, there are now over 70 sizes, types and smells of Tide at the supermarket. There are versions for top load washing machines, front loaders, for smelly clothes, for whites and even a […]
Posts Tagged ‘Disney’
Laundry Soap, Travel Agents, and Computers . . . and what they have in common with a Moving company?
TransBrands - The future of business - lessons from Pandora and the blue Na’vi
My friend Carol had to go back and see the Imax version of Avatar in 3D a second time last Saturday.
Carol, Glenn and I had gone to the morning show and it was awesome. I think it represents the future of entertainment. It is a true TransBrand.
A what?
Turn the clock back one hundred years. Farmer […]
Put a Bullet in it - Customer Service is Dead. But rising from the ashes. . .
Customer Service is the minimum ante to get into the game. It used to be what you strived for. Not anymore. Unless you are moving past customer service to Customer WOW and creating Customer Experiences you are behind. This is a world where the customer is enveloped in a stage play like production that […]
Merger of Disney and Wal-Mart Announced
Disney is about to announce a major merger between themselves and Wal-Mart Stores. Each has their individual claim on the customer and leads their industry in creating a unique customer experience.
Disney has over 25 million visitors to their theme parks each year. In one recent news story it was suggested the price for a family […]