Archives for poor customer service

Godiva Chocolates Hides Their Charms

Godiva has to have great looking products that stand on their own. They must, because if you take away the gorgeous packaging and the great looking products . . . the rest looks pretty bad. I was doing sales training for a large group of executives in Reading, Pennsylvania.  I found out that Godiva has their chocolate plant in Reading and so I tried multiple times to connect with someone, anyone with in the Godiva organization.  What I found out was that there is no way for you to talk to a real person at Godiva.  No one returns your
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