Daily Archives January 6, 2015

Customer Service is not enough. In fact, it is two steps behind.

I am a soap stealer.   There, I said it.  If I am going to pay $200 dollars for the hotel room, then I am taking the unopened soap.  That was until my wife revolted at my effort to corner the hotel soap market.  “Don””t bring home any more until you do something with those,” she said pointing to a box of beige and white wrapped packages. As I was walking past the box I realized one my thievery victims knew that I would take their soap.  They planned on it.  They wanted me to think about my stay at their
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